Policies

Terms & Conditions

By using Paw & Haven, you agree to the terms below. These terms help us provide a safe and reliable shopping experience for everyone.

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Acceptance of terms

By accessing or using Paw & Haven, you confirm that you have read, understood, and agreed to these Terms & Conditions and any related policies referenced on this site.

Eligibility and account responsibility

You must provide accurate information and keep your account credentials secure. You are responsible for activity under your account and for keeping contact details up to date.

Use of our store

You agree to use Paw & Haven for lawful purposes only. You must not misuse the website, attempt unauthorized access, or interfere with normal platform operations.

Orders and pricing

Product availability, prices, and promotions may change without notice. We reserve the right to cancel or refuse any order if required for security, fraud prevention, or inventory reasons.

Payments and billing

You agree to provide valid payment information and authorize charges for purchases, shipping, taxes, and any selected add-ons at checkout.

Shipping and delivery

Delivery estimates are provided for convenience and are not guaranteed. Delays caused by carriers, customs, weather, or force majeure events are outside our direct control.

Returns and refunds

Returns and refunds are governed by our Refund Policy. By placing an order, you agree to those return windows, conditions, and processing timelines.

Intellectual property

All content on Paw & Haven, including text, graphics, logos, and media, belongs to us or our licensors and may not be copied or used without prior written permission.

Third-party services and links

Our store may include links or integrations with third-party services. We are not responsible for the content, policies, or practices of those external providers.

Limitation of liability

Paw & Haven is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we are not liable for indirect or consequential damages arising from use of this site.

Indemnification

You agree to indemnify and hold harmless Paw & Haven from claims, liabilities, damages, and expenses arising from your misuse of the service or violation of these terms.

Governing law and updates

These terms are governed by applicable laws in our operating jurisdiction. We may revise these terms as needed, and continued use of the site constitutes acceptance of updates.